NNHPD Performance Standards

Posted Date: 26-January-2026

NNHPD Performance Standards

 

Class I Applications:
  • Currently meeting service standards.

 

Class II Applications (meeting Workload Management eligibility criteria):
  • Prioritized Class 2 applications are issued a decision within the 90-day performance standards.

 

Class III Applications (meeting Workload Management eligibility criteria):

 

  • There are approximately 1900 prioritized files in Class III (this includes new and post-licensing files that are in queue and working), of those approximately 640 files are past the 210-day service standard.

 

  • NNHPD is currently:

 

  • Processing files at 55 days;
  • Issuing decisions at approx. 230 days*

*taken from files licensed in the last two months that required an Information Request Notice.

 

 

SITE APPLICATIONS:
 

HPCD is currently reviewing new applications as of:

 

Stream 1: Site Clock Day 10 (received as of December 2025)

Stream 2 or Stream 3: Site Clock Day 48 (received as of October 2025)

 

HPCD is currently reviewing amendments as of:

 

Stream 1: Site Clock Day 22 (received as of December 2025)

Stream 2 or Stream 3: Site Clock Day 43 (received as of October 2025)

 

HPCD is currently reviewing renewals as of:

 

Stream 1: Site Clock Day 10 (received as of December 2025)

Stream 2 or Stream 3: Site Clock Day 51 (received as of October 2025)