NNHPD Performance Standards

Posted Date: 2-June-2026

NNHPD Performance Standards

 

PRODUCT APPLICATIONS:

 

Class I Applications:

  • Currently meeting service standards.

 

Class II Applications (meeting Workload Management eligibility criteria):

  • There are approximately 900 prioritized files in Class II (this includes new and post-licensing files that are in queue and working), the majority are past the 90-day service standard. NNHPD is currently issuing decisions for files that were prioritized in December 2025.

 

Class III Applications (meeting Workload Management eligibility criteria):

 

  • There are approximately 3400 prioritized files in Class III (this includes new and post-licensing files that are in queue and working), of those approximately 1200 files are past the 210-day service standard.

 

  • NNHPD is currently:

 

  • Processing files at 15 days;
  • Issuing decisions at approx. 270 days*

*taken from files licensed in the last two months that required an Information Request Notice.

 

 

SITE APPLICATIONS:

 

HPCD is currently reviewing new applications as of:

 

Stream 1: Site Clock Day 29 (received as of April 2026)

Stream 2 or Stream 3: Site Clock Day 68 (received as of February 2026)

 

HPCD is currently reviewing amendments as of:

 

Stream 1: Site Clock Day 49 (received as of March 2026)

Stream 2 or Stream 3: Site Clock Day 75 (received as of Feburary2026)

 

HPCD is currently reviewing renewals as of:

 

Stream 1: Site Clock Day 40 (received as of April 2026)

Stream 2 or Stream 3: Site Clock Day 76 (received as of February 2026)