NNHPD Performance Standards

Posted Date: 24-February-2026

NNHPD Performance Standards

 

PRODUCT APPLICATIONS:

 

Class I Applications:

  • Currently meeting service standards.

 

Class II Applications (meeting Workload Management eligibility criteria):

  • Prioritized Class 2 applications are issued a decision within the 90-day performance standards.

 

Class III Applications (meeting Workload Management eligibility criteria):

 

  • There are approximately 3000 prioritized files in Class III (this includes new and post-licensing files that are in queue and working), of those approximately 1120 files are past the 210-day service standard.

 

  • NNHPD is currently:

 

  • Processing files at 15 days;
  • Issuing decisions at approx. 270 days*

*taken from files licensed in the last two months that required an Information Request Notice.

 

 

SITE APPLICATIONS:

 

HPCD is currently reviewing new applications as of:

 

Stream 1: Site Clock Day 10 (received as of January 2026)

Stream 2 or Stream 3: Site Clock Day 57 (received as of November 2025)

 

HPCD is currently reviewing amendments as of:

 

Stream 1: Site Clock Day 31 (received as of December 2025)

Stream 2 or Stream 3: Site Clock Day 53 (received as of November 2025)

 

HPCD is currently reviewing renewals as of:

 

Stream 1: Site Clock Day 12 (received as of January 2026)

Stream 2 or Stream 3: Site Clock Day 63 (received as of October 2025)